Excellence in Services: Focus on People Marketing Quality S. Balchandran
Material type:
TextPublication details: Bombay : Business Book Publishing House, c1993. Description: xi, 323 p.: illDDC classification: 658.812
| Item type | Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| Don Bosco Institute of Technology Library | 658.812 BAL/EXC (Browse shelf(Opens below)) | Available | D-859 |
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| 658.802 KIM/BLU Blue ocean strategy | 658.81 FOR/WAY 101 Ways To In Crese Your Sales | 658.812 ATT/WHA What Makes People Give Their Best Dimensions Of Caring For The Internal Customer | 658.812 BAL/EXC Excellence in Services: Focus on People Marketing Quality | 658.812 DEN/HOW How To Give Quality Service To Your Customers | 658.812 LYT/WHA what Do Your Customers Really Want ? | 658.812 UUS/CON Consumer Behaviour and Environmnetal Quality |
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