TY  - BOOK
AU  - Plsek, Paul E.,
TI  - Creatovotu, Innovation, and Quality 
SN  - 8120316908
U1  - 153.42 
PY  - 1998///
CY  - New Delhi
PB  - Prentice-Hall Of India Private Limited
N1  - This book is having a appendix & bibliography
ER  -