TY - BOOK AU - Waller, Jenny AU - Allen, Derek AU - Burns, Andrew TI - The Quality Management Manual: How To Write And Develop A Successful Mannual For Qyality Management Systems SN - 0749409037 U1 - 658.4013 22 PY - 1993/// CY - London PB - Kogan Page N1 - This book is having a appendix ER -