TY - BOOK AU - Anthony, Mitch. TI - Selling with emotional intelligence: : 5 skills for building stronger client relationships SN - 0793161282 PY - 2003/// CY - USA PB - Dearborn Trade Publishing UR - http://opac.dbit.in/cgi-bin/koha/opac-retrieve-file.pl?id=bd91631e53fe36fb522bf0369b9c487d ER -