Murphy, Herta A., <br/><br/>
Effective Business Communications 
Herta A. Murphy, Herbert W. Hildebrandt & Jane P. Thomas 
 - Boston :  McGraw-Hill,  c1997. 
 - xxii, 617 p.:  [137] 
<br/><br/>This book is having appendixes. 
<br/><br/><label>ISBN: </label>9780070187757 
<br/><br/><label>Dewey Class. No.: </label>658.45  / MUR/EFF