Brown, Steve. <br/><br/>
Operations Management:  Policy, practice and performance improvement 

 - Oxford :  Butterworth Heinemann,  c2001. 
 - vii, 439 p.:  [1E] 
<br/><br/><label>ISBN: </label>075064995X 
<br/><br/><label>Dewey Class. No.: </label>658.5  / BRO/POE