TY  - BOOK
AU  - Dahlgaard, Jens J.,
AU  - Kristensen, Kai.
AU  - Kanji, Gopal K.,
TI  - Fundamentals of Total Quality Magagement: Process analysis and improvement
SN  - 0748772936
U1  - 658.4013 22
PY  - 2002///
CY  - U.K
PB  - Nelson Thornes Ltd
ER  -