000
00268nam a22001097a 4500
020
_a
9781422139066
100
_a
Nayar Vineet
_9
11735
245
_a
Employees First Customers Second
260
_a
Boston
_b
Harvard Business Press
_c
2010
300
_a
198 pg.
942
_c
BOOK
999
_c
11398
_d
11398