| 000 | 00362nam a22001217a 4500 | ||
|---|---|---|---|
| 999 |
_c4890 _d4890 |
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| 020 | _a0071002006 | ||
| 082 |
_a658.4013 _bQUA/PHI |
||
| 100 |
_aCrosby, B. Philip. _95815 |
||
| 245 |
_a Quality Without Tears _bThe Art of Hassle-Free Management _c Philip B. Crosby |
||
| 260 |
_aNew York : _bMcGraw-Hill Book Company, _cc1986. |
||
| 300 |
_a205 p.: _b[152] |
||
| 942 | _cBOOK | ||