000 00537nam a22001697a 4500
003 OSt
005 20221125154033.0
008 130220b xxu||||| |||| 00| 0 eng d
040 _aDBITLRC
_bEnglish
_cDBITLRC
082 _222
_a658.812
_bBAL/EXC
100 _95914
_aBalchandran, S.,
245 _aExcellence in Services:
_bFocus on People Marketing Quality
_cS. Balchandran
260 _aBombay :
_bBusiness Book Publishing House,
_cc1993.
300 _axi, 323 p.:
_bill.;
504 _aThis book is having bibliography.
942 _2ddc
_cBOOK
999 _c4908
_d4908