000 00432nam a22001217a 4500
020 _a0793161282
100 _aAnthony, Mitch.
_910194
245 _aSelling with emotional intelligence
_b : 5 skills for building stronger client relationships
260 _aUSA
_bDearborn Trade Publishing
_c2003
300 _a273p.
856 _uhttp://opac.dbit.in/cgi-bin/koha/opac-retrieve-file.pl?id=bd91631e53fe36fb522bf0369b9c487d
942 _cE-BOOK
999 _c9453
_d9453